Privacy notice
Last updated: October 2026
Who we are
Equator Worldwide Ltd, 758–760 Great Cambridge Road, Enfield EN1 3GN, United Kingdom, is responsible for personal information it handles in operating this website and its logistics services. For privacy enquiries email team@equatorworldwide.co.uk.
Information we handle
Depending on how you contact or use our services, this may include your name, business and contact details, shipment collection and delivery details, tracking and customs information, enquiry correspondence, invoice or quote references, and payment-related information. Card payment details are entered into Stripe-hosted checkout rather than our website form.
Why we use it
We use relevant information to respond to enquiries, provide quotes and logistics services, administer accounts and payments, handle support and claims, maintain website security, meet legal obligations and improve our services. Depending on the activity, our lawful basis may be contract, legitimate interests, legal obligation or consent where required.
Who receives information
We may share information where necessary with carriers, customs and border authorities, delivery partners, IT and hosting providers, customer-support systems and payment providers such as Stripe. Service providers may process information for us under appropriate arrangements.
International transfers and retention
International shipping may require shipment details to be shared outside the UK. Where UK data protection rules apply, we use an appropriate transfer mechanism or other permitted basis. We retain personal information only as long as reasonably necessary for its purpose, including applicable legal, tax and dispute requirements. Retention periods vary by record type.
Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability or object to certain processing. You can also withdraw consent where processing relies on consent. Contact us using the email above. You may complain to the UK Information Commissioner’s Office at ico.org.uk.
Website analytics and changes
We use Vercel Analytics to understand website usage. See our cookie notice for more information. We may update this notice as our services and processing practices change.