Proactive shipment management
We don't just send it. We see it through.
From collection to delivery, we monitor progress, spot potential issues and intervene when something needs attention — helping prevent avoidable delays, charges and returns.
Why Equator
Your call isimportant to us. Apparently.
If it's that important, why have you heard the hold music twelve times?
We work with DHL, FedEx, UPS and other major carriers, combining their worldwide networks with competitive pricing, flexible collections and a UK-based team that takes ownership of your shipments.
Global networks.
Actual conversations.
Sound familiar? Common shipping frustrations and how Equator helps.
When it gets complicated
We don't leave you to sort it out.
Customs problems? Missing paperwork? A rejected collection? A shipment stuck in transit?
We help establish what's needed, deal with the carrier, coordinate the paperwork and see it through.
We roll up our sleeves and get stuck in.
More than a single collection
Goods everywhere? We'll bring the plan together.
Collecting from suppliers, manufacturers or multiple sites? We can coordinate the pickups, consolidate where appropriate and organise onward delivery — with one Equator contact keeping it all together.
Your shipping. Your invoicing rules. Not ours.
We can tailor invoicing to the way your company operates, including:
- By purchase order
- By project, store or destination
- By department or cost centre
- Consolidated or individual invoices
- By date or period
- Custom invoice data and formats
We love FedEx, DHL and UPS.
But we don't have to agree with everything they do.
They're excellent carriers. We use them every day. But sometimes their tariffs don't suit a particular shipment, their collection schedules aren't flexible enough, or getting a straightforward answer is more complicated than it should be.
That's where Equator comes in. We combine their networks with our rates, our flexibility and our people.
Don't move all your shipping.Just give us one chance.
Keep your existing carrier accounts. Send us your next expensive parcel, heavy shipment, international pallet or awkward collection.
Free account. No minimum spend. No pressure.